Retevis radio factory resetting

Sometimes, when your radios suddenly not working after using for some time, Or you set your radios by mistake, it’s in a messed status, how to resolve it? One solution is to Do Factory Reset on the Radio. After factory resetting, all radios will be the original leaving factory data inside. Do you know how to do Retevis radio factory resetting?

Let’s discuss Retevis radio factory resetting for adult radio and children’s radio separately.

Retevis radio factory resetting—Adult radio

We have record for all original factory resetting file in “dat” format for all Retevis Radio. When you found some problems with radio, or some content in a mess in the programming software. Then you write email to kam@retevis.com , or support@retevis.com. We will send you the last version files.

Step 1: download and install USB driver and programming software in your PC.
Step 2: connect your radio to your computer, turn on the radio
Step 3: click “open” in “file” column in the programming software, choose the RT1(for example) factory resetting dat file:retevis rt1 dat file, you will see below interface.

retevis rt1 programming softwareThis steps is similar as “ read from radio”, just you read the original factory data from this dat file.
Step 4: click “write to radio” to save the data

If you have another same model radio, then repeat on the other radio in same way, then you two radios can talk on same channel. Because all their setting are exactly same.

Retevis radio factory resetting— Children’s radio

For all Retevis children’s radio, the factory reset steps are same.

Press “menu” key, at the same time, turn on the radio. Then data in radios will become original leaving factory data. If two children’s radio(in one pair) have some problem after you using it. Please try this way to do the factory resetting. Mostly it will be ok.

retevis childrens radioAnything we can do for factory resetting, please feel free to contact us. We are always here to help! Thanks.

30 thoughts on “Retevis radio factory resetting

  1. Something will not let me upload a file to a RT-81 without a password. Both read and write password switches are disabled, yet it asks for a password.

    Please advise.

  2. Today i Update a RT3S (without GPS ) , with the Software from Your Website , to Version 17.12 .
    After the Update the Radio Ask for a Password when start.

    Also when i Try to Read the Radio with the Programming Software.

    Try some Password`s

    500000
    000000
    and Many More

    Is there a Way to make a Factory “Clean” Software Setup ?

    Thanks for Help

  3. hi my rt3s updater crashed whilst updating firmware from your website and now my radio is blinking red/green,could you please advise on what steps I need to take to get my retevis rt3s working again?

    kindest regards

    simon.

  4. After my RT3S w/o GPS arrived,
    i maked an update after that the RT3S also ask me for a Password.
    I tried all above Password but with out any success.
    Also the upload of a codeplug ask me for a Password.
    Could you please advise how i can reset this Passwords.

    Kindly Regards
    Holger

  5. I have the Retevis RT3S and messed up making a code plug for it, no the radio just hangs when turned on.

    Do you have a download link or can you send me the code plug the radio comes with so I can reset it.

    Many thanks

  6. Problem with new RT3S, upgraded firmware and codeploug. Password unchecked, but now asking for a password.
    Unable to factory reset.

  7. I want to reset a pair of Retevis RT-35 radios (sky blue). In this forum says that according to the brand Retevis can be done via software, but I think it is for other models.
    In my case the radios that I have are the Retevis RT-35, please indicate me how to perform the factory reset.
    if you require any software please attach the link or file.

    1. Hello, if you want to reset your RT35, you can do as below:
      1, Turn off your radio
      2, Take off the battery
      3, Press PTT install the battery
      4, turn on your radio
      Reset ok!

    2. I upgraded my RT90 to the latest firmware and not it will not let me upload codeplugs without asking for a password. What is the password?

    1. Hello, for reset the RT23:
      1, Press the PTT+ Button 1, will reset all the setting in Frequency
      2, Press the PTT+ Button 2, will reset all the setting.

  8. Thanks Cherry , for the Prompt reply.
    I do have 2 more queries
    1) Could you please tell me where to download the latest firmware for RT23 ?
    2) Is it possible to update the RT23 to the latest firmware using Dan’s chirpw software ?

    TIA
    -Sam

    1. hi, RT23 is the analog mode radio, so it don’t have the firmware. Only have the software to program the radio.
      And the chirp software can program this RT23 model radio.

    1. Hello, would you please tell me why you radio was locked? Before locking, what did you do on your radio?
      If you can share some pictures or videos about your problem, we will get the problem clearly and quickly!
      You can email us with your problem: partner@retevis.com

  9. My Retevis RT3S doesn’t allow me to enter freqens manually in VFO mode despite all my efforts. MR mode in menu I long press the On red button but it does not switch to VFO help plz

    1. hi, if you upgraded the new fimrware, it will have this problem, please don’t worry, try this please:
      Turn off your radio, then press the 2 sidekeys (one above PTT and one below pTT) and turn on your radio at the same time.

      If other question, please feel free to contact us here or email us: partner@retevis.com

  10. Hi. i did a reset with a upload on my RT84 and cleared problem but lost number 3 option in utilities and now only have 1 and 2 . i have tried re-installing the latest firmware but made no change.
    I have looked for a older firmware to install in a hope i get it back then put the up to date firmware back on it after. but no luck . have you got a fix or know of a way i can get it back ?

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