Retevis radio factory resetting

Sometimes, when your radios suddenly not working after using for some time, Or you set your radios by mistake, it’s in a messed status, how to resolve it? One solution is to Do Factory Reset on the Radio. After factory resetting, all radios will be the original leaving factory data inside. Do you know how to do Retevis radio factory resetting?

Let’s discuss Retevis radio factory resetting for adult radio and children’s radio separately.

Retevis radio factory resetting—Adult radio

We have record for all original factory resetting file in “dat” format for all Retevis Radio. When you found some problems with radio, or some content in a mess in the programming software. Then you write email to kam@retevis.com , or support@retevis.com. We will send you the last version files.

Step 1: download and install USB driver and programming software in your PC.
Step 2: connect your radio to your computer, turn on the radio
Step 3: click “open” in “file” column in the programming software, choose the RT1(for example) factory resetting dat file:retevis rt1 dat file, you will see below interface.

retevis rt1 programming softwareThis steps is similar as “ read from radio”, just you read the original factory data from this dat file.
Step 4: click “write to radio” to save the data

If you have another same model radio, then repeat on the other radio in same way, then you two radios can talk on same channel. Because all their setting are exactly same.

Retevis radio factory resetting— Children’s radio

For all Retevis children’s radio, the factory reset steps are same.

Press “menu” key, at the same time, turn on the radio. Then data in radios will become original leaving factory data. If two children’s radio(in one pair) have some problem after you using it. Please try this way to do the factory resetting. Mostly it will be ok.

retevis childrens radioAnything we can do for factory resetting, please feel free to contact us. We are always here to help! Thanks.

55 thoughts on “Retevis radio factory resetting

  1. Something will not let me upload a file to a RT-81 without a password. Both read and write password switches are disabled, yet it asks for a password.

    Please advise.

  2. Today i Update a RT3S (without GPS ) , with the Software from Your Website , to Version 17.12 .
    After the Update the Radio Ask for a Password when start.

    Also when i Try to Read the Radio with the Programming Software.

    Try some Password`s

    500000
    000000
    and Many More

    Is there a Way to make a Factory “Clean” Software Setup ?

    Thanks for Help

  3. hi my rt3s updater crashed whilst updating firmware from your website and now my radio is blinking red/green,could you please advise on what steps I need to take to get my retevis rt3s working again?

    kindest regards

    simon.

  4. After my RT3S w/o GPS arrived,
    i maked an update after that the RT3S also ask me for a Password.
    I tried all above Password but with out any success.
    Also the upload of a codeplug ask me for a Password.
    Could you please advise how i can reset this Passwords.

    Kindly Regards
    Holger

  5. I have the Retevis RT3S and messed up making a code plug for it, no the radio just hangs when turned on.

    Do you have a download link or can you send me the code plug the radio comes with so I can reset it.

    Many thanks

  6. Problem with new RT3S, upgraded firmware and codeploug. Password unchecked, but now asking for a password.
    Unable to factory reset.

  7. I want to reset a pair of Retevis RT-35 radios (sky blue). In this forum says that according to the brand Retevis can be done via software, but I think it is for other models.
    In my case the radios that I have are the Retevis RT-35, please indicate me how to perform the factory reset.
    if you require any software please attach the link or file.

    1. Hello, if you want to reset your RT35, you can do as below:
      1, Turn off your radio
      2, Take off the battery
      3, Press PTT install the battery
      4, turn on your radio
      Reset ok!

    2. I upgraded my RT90 to the latest firmware and not it will not let me upload codeplugs without asking for a password. What is the password?

    1. Hello, for reset the RT23:
      1, Press the PTT+ Button 1, will reset all the setting in Frequency
      2, Press the PTT+ Button 2, will reset all the setting.

  8. Thanks Cherry , for the Prompt reply.
    I do have 2 more queries
    1) Could you please tell me where to download the latest firmware for RT23 ?
    2) Is it possible to update the RT23 to the latest firmware using Dan’s chirpw software ?

    TIA
    -Sam

    1. hi, RT23 is the analog mode radio, so it don’t have the firmware. Only have the software to program the radio.
      And the chirp software can program this RT23 model radio.

    1. Hello, would you please tell me why you radio was locked? Before locking, what did you do on your radio?
      If you can share some pictures or videos about your problem, we will get the problem clearly and quickly!
      You can email us with your problem: partner@retevis.com

  9. My Retevis RT3S doesn’t allow me to enter freqens manually in VFO mode despite all my efforts. MR mode in menu I long press the On red button but it does not switch to VFO help plz

    1. hi, if you upgraded the new fimrware, it will have this problem, please don’t worry, try this please:
      Turn off your radio, then press the 2 sidekeys (one above PTT and one below pTT) and turn on your radio at the same time.

      If other question, please feel free to contact us here or email us: partner@retevis.com

  10. Hi. i did a reset with a upload on my RT84 and cleared problem but lost number 3 option in utilities and now only have 1 and 2 . i have tried re-installing the latest firmware but made no change.
    I have looked for a older firmware to install in a hope i get it back then put the up to date firmware back on it after. but no luck . have you got a fix or know of a way i can get it back ?

  11. Hi, I have an RT602, and need to either restore to factory setting or to turn VOX off. Neither instructions in the manual did not work for me.
    1. For the VOX off, Your Item 5 in the manual is not clear and my attempts at variations did not work.

    2. For the factory default, the is no one “Menu/Power button”, they are two buttons. my attempts at variations did not work.

    Please provide explicit factory default instructions, and hopefully also VOX off instructions that are specifc to the RT602 buttons.

  12. OI bom dia após instalar o firmeware mais atual do meu RT 84 o mesmo passou a pedir senha, como faço para resolver ou redefinir ao modo fabrica?

    1. hi, if you set the password and forget it, you can do the below step:
      1, click” set”- get password-fill the code” RT22″, then it will show the password.
      please have a try please

    1. hi, if you set the password and forget it, you can do the below step:
      1, click” set”- get password-fill the code” RT22″, then it will show the password.
      please have a try please

  13. Hello,

    i have got some new RT29 today.
    i wanted enable the VOX-Option with the softare. as surveyor we need this option.
    but something gone wrong. now the RT29 sends an continuous tone.

    the frequence maybe overwrite?

    what can i do?

    can i set the RT29 to the factory settings? send me the files please.

    thanks

    1. hi, would you please tell us your problem clearly?
      You wanst to set the VOX right? If so, just set it on the software, please make sure your radio is connected with your computer right, when change the vox level, click write to your radio. that’s all!
      If you need the factory setting file for your RT29, would you please tell me which band? VHF version or UHF version, I will send you by email!

  14. I have the RT628 kids walkie talkies. One of them is not working. It is stuck showing channel 1 plus an rxtx symbol in the bottom right. None of the buttons work/make anything happen. After a couple of minutes in this state it emits an ongoing tone and the only way to stop it is to remove the batteries. I am unable to reset as it does not respond when I press the power button. Can you help?

    1. I’ve got the nearly same problem, one RT32 is stuck in TX mode Channel 1, unable to do anything but removing the battery.

      I can’t power it on, I have to insert the battery

      1. hi, your radio is the model kid walkie talkie RT32?
        If yes, would you please try to reset your radio? Here is the way:
        Turn off your radio, then press the “menu” button to power on again, it will reset.

        please have a try please!

        1. Yes, it is the RT32

          It can’t be turned off… the only way is to remove the battery.

          And to turn it on, it is the same, I need to insert the battery and then it goes on directly.

          1. Have you reseted the radio as I said?
            Here is the way:
            Turn off your radio, then press the “menu” button to power on again, it will reset.
            if still have problem, would you please make a video for me? I will check it clearly, my email: partner@retevis.com

            please have a try please!

    2. hi, you can reset your radio RT628
      Turn off your radio, then press the menu to power on again, it will reset.

      please have a try please, if any question, please contact us again!

  15. Hi
    I have an 18 month old RT90 transceiver.
    The receive audio in the Analogue section is not working, transmit is ok, just no signal or audio is able to be received when tuned to an analogue channel, both in 2m and 70cm,
    Digital (DMR) is fine in both transmit and receive.
    My amateur call sign is VK3UV
    Thanks

    1. hi Bruce,
      so sorry for this, if possible, would you please send your radio’s codeplug to us?
      we will check the settings for you, and please tell me which channel with the analogue mode not working.

      Our email address: partner@retevis.com

      Best regards
      Cherry

  16. Have a number of RT7 radios which I use in conjunction with other radios 777.
    Four of the RT7 seem to have locked Beat Shift into their program and can not be used with rest of radios.

Leave a Reply

Your email address will not be published. Required fields are marked *

*